Pro Energy Expert - Privacy Policy

Introduction

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the services of Pro Energy Expert. It outlines your privacy rights and how we comply with applicable privacy laws, including Canada's PIPEDA and the U.S. CCPA. By using our services, you agree to this Privacy Policy.

Definitions

- Personal Data: Information that identifies or can be used to identify an individual.

- Usage Data: Automatically collected data from your interactions with our services.

- Service Provider: Third-party entities we work with to deliver our services.

- Cookies: Small files stored on your device to enhance user experience.

- Device: Any equipment used to access our service (e.g., computer, mobile device).

- Affiliate: An entity controlled by or under common control with Pro Energy Expert.

Data Collection and Use

We collect both Personal Data and Usage Data to provide and improve our services. This includes:

- Contact details (name, email, phone number, postal address).

- Usage data (IP address, browser type, pages visited, time spent on pages).

- Tracking  data  (via  cookies,  web  beacons)  to  enhance  user  experience  and  analyze  website performance.

We  use  this  information  to  manage  your  account,  contact  you,  and  deliver  services.  Marketing communications will be sent only with your consent, and you may opt out at any time.

Data Sharing and Transfers

Your data may be shared with trusted partners, service providers, or affiliates to facilitate operations.
In  the  event  of  a  business  merger  or  sale,  your  information  may  be  transferred,  with  prior  notice given. All data is processed and stored in the United States and Canada, with safeguards to comply
with both PIPEDA and CCPA.

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By using our services, you consent to the transfer of your personal data across borders, including to
the U.S., where it will be stored and processed

Your Rights and Consent

You  have  the  right  to  access,  modify,  or  delete  your  personal  data.  Canadian  residents  may exercise  their  rights  under  PIPEDA,  and  U.S.  residents  may  exercise  their  rights  under  the  CCPA. You may withdraw consent for marketing communications at any time by contacting us. Please note that certain data may need to be retained to comply with legal obligations.

To exercise your rights, please contact us at: support@proenergyexpert.com.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from individuals under 18. If we become aware of such data collection, we will take steps to delete it promptly.

Liability Disclaimer for Energy Services

Pro  Energy  Expert  provides  brokerage  services  in  deregulated  energy  markets.  We  are  not responsible for supply disruptions, price fluctuations, or market volatility. All contracts are subject to terms and conditions set by our energy partners.

Jurisdiction and Governing Law

Pro  Energy  Expert  LLC  is  governed  by  the  laws  of  Wyoming,  USA.  However,  we  operate  in compliance with Canadian federal and provincial laws, including PIPEDA, for Canadian customers. Any disputes will be resolved in accordance with the laws of Wyoming, USA, or relevant Canadian jurisdictions as applicable

Breach Notification Procedures

In  the  event  of  a  data  breach  affecting  your  personal  information,  we  will  notify  you  promptly  in accordance with applicable laws. We will take all necessary steps to contain and mitigate any harm resulting from the breach.

Policy Updates

We  may  update  this  policy  periodically.  Significant  changes  will  be  communicated  via  email  or through  a  notice  on  our  website.  Your  continued  use  of  our  services  indicates  your  acceptance  of the updated policy.